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Help & Support

Find quick answers or email us. We're happy to help you get your kitchen synced.

General Support

Features, account help, household questions

support@pantrymind.app

Bug Reports

Something broken or unexpected?

Report a bug

Feature Ideas

Tell us what would make PantryMind better

feedback@pantrymind.app

Frequently Asked Questions

How do I invite someone to my household?

Open Settings → Household, then share your invite code or QR code. They join with Join Household and enter the code. Inventory syncs automatically after they join.

What if AI misreads an item?

Review results before saving, then edit names, brands, categories, or expiry dates. You can also add items manually or with the barcode scanner.

How do expiration notifications work?

Allow notifications when prompted (or enable them in iOS Settings). PantryMind schedules reminders for items with expiry dates and can also notify household members about shared activity.

Does PantryMind work offline?

You can view and edit local inventory offline. Cloud sync and AI scanning require a network connection.

Is my data private?

Inventory is shared only with your household. Scan images are sent for AI extraction and are not stored by PantryMind as inventory photos. Full details are in our Privacy Policy.

How do Free and Plus limits work?

Free includes up to 2 household members and 25 AI scans per day. Plus ($5.99/mo or $49.99/yr) unlocks unlimited AI scans and up to 20 members; the owner's plan covers that kitchen. Manage subscriptions in Apple ID → Subscriptions.

How do I delete my account?

Settings → Delete Account. This removes your personal account data. If other members remain in a household, shared inventory stays for them.

What iOS versions are supported?

PantryMind requires iOS 16.6 or later on iPhone and iPad.

Getting started

New to PantryMind? Follow these steps after downloading from the App Store.

1

Create account

Complete welcome onboarding, then sign up and verify email

2

Set up household

Create a kitchen or join with an invite code / QR

3

Scan or add

Use AI scan, barcode, or manual add—then review before saving

4

Enable alerts

Allow notifications so expiry reminders can reach you

Our response times

We aim to reply within these windows on business days:

< 4 hours
Critical issues
< 24 hours
General support
< 48 hours
Feature ideas