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Help & Support

We're here to help you get the most out of PantryMind. Find answers to common questions or get in touch with our support team.

General Support

Questions about features, account issues, or general help

support@pantrymind.app

Bug Reports

Found a bug or experiencing technical issues?

Report Bug

Feature Requests

Have an idea to make PantryMind even better?

feedback@pantrymind.app

Frequently Asked Questions

How do I invite family members to my household?

Go to Settings > Household > Invite Members. Send them an invitation link via email or text. Once they join, all inventory will sync automatically.

What if the AI doesn't recognize a food item?

You can manually add items by tapping "Add Manually" or edit the AI's suggestion. The AI learns from corrections to improve future recognition.

How do I set up expiration notifications?

Enable push notifications in Settings > Notifications. Choose how many days before expiration you'd like to be reminded (1-7 days).

Can I use PantryMind offline?

Yes! You can add and edit items offline. Changes will sync automatically when you reconnect to the internet.

Is my data safe and private?

Absolutely. All images are processed on-device and never stored. Your inventory data is encrypted and only shared with household members you invite.

How do I delete my account?

Go to Settings > Account > Delete Account. This permanently removes all your data and cannot be undone. Consider exporting your data first.

What iOS versions are supported?

PantryMind requires iOS 16.6 or later. We recommend keeping your device updated for the best performance and latest features.

How much does PantryMind cost?

PantryMind is free to download with core inventory tracking features included. Premium features like advanced analytics and unlimited household members are available through in-app purchase.

Getting Started Guide

New to PantryMind? Follow these simple steps to set up your household inventory tracking.

1

Create Account

Sign up with email and verify your account

2

Set Up Household

Invite family members or roommates

3

Start Scanning

Use the camera to scan your first items

4

Enable Notifications

Set up expiration alerts and reminders

Our Response Times

We're committed to providing excellent support and typically respond within these timeframes:

< 4 hours
Critical Issues
< 24 hours
General Support
< 48 hours
Feature Requests